With online appointment bookings as conveniently as possible to plan a visit to you. Especially during the peak phase of the pandemicconsumers learned to appreciate this service. Or offer your customers services such as free store pickup or an on site exchange for online purchases. Experts expect Tomorrow’s consumers will make their purchasing decisions based on what is most convenient for them at the moment they are ready to buy. This includes card payments andincreasinglydigital payment options. The more information you provide your potential customers withthe better you build the digital bridge to them. Tip List all your services in your online profiles so that your consumers can convince them of your advantages directly when they search online. In our articlelearn more about the advantages of a hybrid customer experience and why “online. and “offline. belong together.
Make your offer a digital experience At home and at the POSyou whatsapp mobile number list can take your customers’ shopping experience to a new level with digital features. With the help of augmented realitycustomers can. visualize the desired products in their home in advance or try out clothing and cosmetics virtually in the shop with an AR mirror. Furthermoredigital assistance programs can provide added value. So. Screens in the entrance area support your customers when orderingshow the way or display further product information. Increase your local visibility and customer loyalty with social media Digitization in retail also includes linking to social media. percent of consumers buy products they discovered on social media. An omnichannel orientation is particularly important for companies with several locations.
This also includes a social media strategy that is tailored to your local audience while remaining consistent with your brand identity. Use the digital channels that your target group frequents. If you get in touch with your customers there and share relevant content such as local offersyou give yourself an edge over the competitionwhich only communicates globally or is not present at all. Best Practice Multi site companies have had good experiences using feature rich platform solutions to streamline the workflows between marketing and store management.petitive advantage through digitization in retail Digitization in brick and mortar retail has picked up speed in recent years.